Shop Policy
Returns and exchanges
In accordance with Articles L. 121-16 et seq. of the Consumer Code, the Customer has a period of 14 days from the day of delivery of the product purchased on the Site to notify customer service of the wish to return the product.
Privacy and Security
When the Customer registers on the Website www.maisonlouisparis.com , MAISON LOUIS collects his personal information (personal data, email address, gender, etc.) through the registration form in order to offer him the services accessible in the restricted access areas of MAISON LOUIS . The provision of personal information concerning him is essential for the processing and delivery of his orders.
The ordering process on the Website www.maisonlouisparis.com requires the creation of a Customer account in which their information is stored and protected by a password that the Customer will choose. This information is strictly confidential and is intended for MAISON LOUIS exclusively. It will be processed in strict compliance with the provisions of the "Informatique et Libertés" Law No. 78-17 of January 6, 1978 and Regulation (EU) 2016/679, the general data protection regulation.
In this respect, MAISON LOUIS commits in particular to (i) guarantee the confidentiality of the personal data processed within the framework of this document by implementing the appropriate security measures in its field of activity, (ii) ensure that the persons authorized to process the personal data under this document undertake to respect confidentiality or are subject to an appropriate legal obligation of confidentiality and receive the necessary training in the protection of personal data, and (iii) ensure that its possible subcontractors comply with the legal obligations on behalf of and according to the instructions of MAISON LOUIS.
Payment methods
- Credit/debit cards
- Paypal